Automate Customer Conversations on WhatsApp. 24/7. Instantly.
Texaavy Infotech offers intelligent WhatsApp Chatbot Solutions that help businesses automate customer interactions, streamline support, and scale engagement using the Meta WhatsApp Business API. Powered by our omni-channel platform Ping to Chat, our chatbots enable real-time, interactive, and personalized conversations — without manual effort. Engage thousands of customers simultaneously while delivering fast, consistent, and reliable responses.
Real-time WhatsApp Messaging
24/7 WhatsApp Chatbot
How WhatsApp Chatbots Work
1
Customers send a message on WhatsApp
2
Chatbot responds instantly
3
Resolves queries automatically or transfers to a live agent when needed.
It’s like having a 24/7 virtual assistant for your business.
Advantages of WhatsApp Chatbots
- 24/7 availability
- Instant customer response
- Reduced support cost
- Scalable engagement
- Personalized interactions
- Higher customer satisfaction
Core Features of Our WhatsApp Chatbot
- Rule-based & AI-powered bots
- Automated replies & workflows
- Natural conversation flows
- Multi-language support
- Quick reply buttons
- List menus
- Rich media (images, PDFs, videos)
- Product catalogs
- Call-to-action buttons
- Bot-to-agent transfer
- Shared team inbox integration
- Conversation history tracking
- Human takeover when needed
- Easy conversation design
- Template-based setup
- Quick deployment
- CRM/ERP integrations
- Order & ticket sync
- Payment gateway connections
- API & webhook automation
- Conversation tracking
- Response time metrics
- User behavior insights
- Campaign performance reports
Scope of WhatsApp Chatbot Solutions
WhatsApp chatbots can automate the entire customer journey — from first interaction to post-sales support. Use Across:
Customer support
Sales & lead generation
Marketing campaigns
Notifications & alerts
Real-time delivery status
Bookings & payments
Surveys & feedback
Powered by Ping to Chat (Omni-Channel Platform)
Powered by Ping to Chat (Omni-Channel Platform)
- SMS fallback
- RCS messaging
- Shared team inbox
- Campaign management
- Unified analytics
Manage everything from one dashboard.
Business Use Cases
- FAQs & helpdesk
- Complaint handling
- Ticket creation
- Status checks
Reduce support workload by up to 60%
- Lead capture forms
- Product discovery
- Demo scheduling
- Instant follow-ups
Increase conversions & faster responses
- Order placement
- Delivery tracking
- Returns & exchanges
- Payment reminders
Smooth buying experience inside chat
- Account alerts
- KYC updates
- Transaction notifications
- Secure verifications
Trusted and secure communication
Why Choose Texaavy for WhatsApp Chatbots?
Official WhatsApp Business API support
Enterprise-grade chatbot builder
Quick deployment & onboarding
Secure & scalable infrastructure
Dedicated technical support
Omni-channel integration
Get Started with WhatsApp Chatbots Today
Looking to automate conversations and improve customer experience on WhatsApp?
