WhatsApp Chatbot Platform

Automate Customer Conversations on WhatsApp. 24/7. Instantly.

Texaavy Infotech offers intelligent WhatsApp Chatbot Solutions that help businesses automate customer interactions, streamline support, and scale engagement using the Meta WhatsApp Business API. Powered by our omni-channel platform Ping to Chat, our chatbots enable real-time, interactive, and personalized conversations — without manual effort. Engage thousands of customers simultaneously while delivering fast, consistent, and reliable responses.

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Real-time WhatsApp Messaging

24/7 WhatsApp Chatbot

How WhatsApp Chatbots Work

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Customers send a message on WhatsApp

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Chatbot responds instantly

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Resolves queries automatically or transfers to a live agent when needed.

It’s like having a 24/7 virtual assistant for your business.

Advantages of WhatsApp Chatbots

  • 24/7 availability
  • Instant customer response
  • Reduced support cost
    • Scalable engagement
      • Personalized interactions
        • Higher customer satisfaction

Core Features of Our WhatsApp Chatbot

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  • Rule-based & AI-powered bots
  • Automated replies & workflows
  • Natural conversation flows
  • Multi-language support

 

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  • Quick reply buttons
  • List menus
  • Rich media (images, PDFs, videos)
  • Product catalogs
  • Call-to-action buttons

 

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    • Bot-to-agent transfer
    • Shared team inbox integration
    • Conversation history tracking
    • Human takeover when needed

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      • Easy conversation design
      • Template-based setup
      • Quick deployment

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      • CRM/ERP integrations
      • Order & ticket sync
      • Payment gateway connections
      • API & webhook automation

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      • Conversation tracking
      • Response time metrics
      • User behavior insights
      • Campaign performance reports

Scope of WhatsApp Chatbot Solutions

WhatsApp chatbots can automate the entire customer journey — from first interaction to post-sales support. Use Across:

Customer support

Sales & lead generation

Marketing campaigns

Notifications & alerts

Real-time delivery status

Bookings & payments

Surveys & feedback

Powered by Ping to Chat (Omni-Channel Platform)

Powered by Ping to Chat (Omni-Channel Platform)

  • SMS fallback
  • RCS messaging
  • Shared team inbox
    • Campaign management
      • Unified analytics

Manage everything from one dashboard.

Business Use Cases

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  • FAQs & helpdesk
  • Complaint handling
  • Ticket creation
  • Status checks
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Reduce support workload by up to 60%

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  • Lead capture forms
  • Product discovery
  • Demo scheduling
  • Instant follow-ups
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Increase conversions & faster responses

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      • Order placement
      • Delivery tracking
      • Returns & exchanges
      • Payment reminders
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      Smooth buying experience inside chat

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            • Account alerts
            • KYC updates
            • Transaction notifications
            • Secure verifications
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            Trusted and secure communication

Why Choose Texaavy for WhatsApp Chatbots?

Official WhatsApp Business API support

Enterprise-grade chatbot builder

Quick deployment & onboarding

Secure & scalable infrastructure

Dedicated technical support

Omni-channel integration

Get Started with WhatsApp Chatbots Today

Looking to automate conversations and improve customer experience on WhatsApp?

Get Started with WhatsApp Chatbots Today

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