Connect Engage & Scale Customer Communication Worldwide
Texaavy Infotech introduces Ping to Chat, a powerful global omni-channel CPaaS platform that enables businesses to communicate with customers seamlessly across International SMS, WhatsApp Business API, and RCS messaging. Ping to Chat is built for organizations looking to centralize customer communication, automate engagement, and scale globally with a single, API-driven platform.
Omini Channel
Expert Support
Chat and Chatbots
Strategic Advisory
Transform Communication with Our Smart Platforms
Marketing & Promotions
New product launches
- Exclusive offers & discounts
- Festive and seasonal campaigns
E-commerce Campaigns
Abandoned cart recovery
- Order status notifications
- Personalized product recommendations
Lead Nurturing
Welcome campaigns
- Drip campaigns for prospects
- Re-engagement of inactive users
Event & Appointment Campaigns
Event invitations & reminders
- Appointment confirmations
- Feedback and survey campaigns
Marketing & Promotions
Product launches with rich visuals
- Exclusive offers & discounts
- Seasonal and festive campaigns
E-commerce Campaigns
Abandoned cart recovery with interactive buttons
- Order and delivery updates
- Personalized product recommendations
Lead Nurturing
Welcome campaigns for new users
- Drip campaigns for prospects
- Re-engagement of inactive customers
Event & Appointment Campaigns
Event invites with RSVP buttons
- Appointment confirmations and reminders
- Feedback collection and surveys
Authentication & Security
Dlt
- OTPs for login, registration, and transaction verification
- Password resets and multi-factor authentication
Transactional Messaging
Order confirmations and shipping updates
- Payment receipts and invoice notifications
- Delivery and pickup alerts
Marketing & Promotions
Offers, discounts, and seasonal campaigns
- Product launches and upsell notifications
- Customer engagement messages
Alerts & Notifications
Account status updates
- Emergency notifications
- Policy or regulatory updates
Customer Support Automation
Answer frequently asked questions
- Handle common service requests
- Reduce support response times
Sales & Lead Qualification
Capture and qualify leads automatically
- Product discovery and recommendations
- Pre-sales assistance
Order & Service Automation
Order status and tracking updates
- Return and refund guidance
- Service request initiation
Booking & Scheduling
Appointment booking and rescheduling
- Event registrations
- Automated reminders
Our Communication Technology Platforms
RCS Messaging Solutions
Google RCS is the next evolution of SMS, designed to deliver app-like experiences within the default Android messaging app.
WhatsApp Business API
We provide a smooth and guided activation process using our Ping to Chat omni-channel platform,ensuring faster go-live
SMS Solutions
TRAI-compliant DLT SMS and global International SMS solutions for secure, reliable, and high-delivery business messaging.
Bots for WhatsApp & RCS
Interactive chatbots are AI-driven or rule-based conversational systems that engage users through structured flows
One Dashboard, All Conversations
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Multi-Agent Support
Team inbox with role-based permissions , Internal notes & assignment
AI-Powered Suggestions
Auto-reply suggestions, Sentiment analysis, Intent detection
Conversation Management
Tags & labels, Conversation history, Transfer between agents
Performance Analytics
Response time tracking, Customer satisfaction scores, Agent performance metrics
API Integration & Developer Support
Ping to Chat is built with robust APIs that allow seamless integration with your existing systems.
API Capabilities:
RESTful APIs for SMS, WhatsApp & RCS
Unified API for omni-channel messaging
Webhooks for delivery & response tracking
Secure authentication & role-based access
Integration Support:
CRM & ERP integrations
E-commerce & SaaS platform connectivity
Custom workflow automation
Dedicated technical onboarding & documentation
Our API-first approach ensures faster deployment and easy scalability.
Omni-Channel Features & Capabilities
VASBAY offers developer-friendly SMS APIs for easy integration with
We offer a wide range of digital services, including website
design and development, e-commerce solutions, search engine optimization, social
media management, pay-per-click advertising, brand identity
Industries We Serve
Ping to Chat supports businesses across:
We offer a wide range of digital services, including website
design and development, e-commerce solutions, search engine optimization, social
media management, pay-per-click advertising, brand identity
Why Businesses Choose Ping to Chat
Global CPaaS coverage with omni-channel support
Unified messaging across SMS, WhatsApp & RCS
Developer-friendly APIs & integrations
Enterprise-grade security & compliance
Backed by Texaavy Infotech’s CPaaS expertise
Get Started with Ping to Chat
Looking for a global CPaaS platform that unifies messaging, automation, and engagement?
